CNIC 2010 Program Highlights


CNIC 2010 Program Hightlights


7:30 am–5:00 pm

8:00 am–12:00 pm
SNS Credentialing Exam
SNA’s Credentialing Program was created to enhance the professional image of leaders in school foodservice and nutrition. To register for the exam, contact the SNA Service Center at (800) 877-8822. For more information about the program and eligibility, visit and click on Career & Education. The registration deadline for this exam is December 19, 2009.

1:00 pm–5:00 pm
Managing for Results: A Performance Measurement and Benchmarking Project

Speakers: Robert Carlson, Director of Management Services, Council of the Great City Schools; Michael Eugene, Chief Operating Officer, Orange County (Fla.) Public Schools; Dora Rivas, SNS, Executive Director of Food and Child Nutrition Services, Dallas (Texas) Independent School District 
The Council of the Great City Schools is an association of the largest 65 urban school districts. Part of the Council's work involves conducting reviews of district programs, including foodservice operations. Learn what it looks for and how to step up your program to measure up. The Council also has administered benchmarking surveys for the past four years. Come hear about the results, including key performance indicators and best practices. Cost: $99; CEUs: 4


7:00 am–5:00 pm

CyberStop Café
For your convenience, computers with Internet access will be available to you throughout CNIC. Log on to SNA’s website,; check your e-mail; register for upcoming SNA conferences; and surf the web. Sponsored by Horizon Software International, LLC

8:00 am–8:50 am
First-Timers Session
Speakers: Mimi Ford, National Sales Manager-Education, J&J Snack Foods; Mary Owens, SNS, Coordinator of Operations, Jefferson County (Ky.) Public Schools
For first-timers who are new to the CNIC experience, as well as veterans eager to welcome newcomers, this information-gathering session will guide you in the right direction to make the most of this conference. Get a rundown of the highlights and events and participate in sharing questions or success stories. Don’t miss this fun networking event!

9:00 am–10:30 am
School District 101: A Day in the Life of a Big City Chief Operating Officer

Speaker: Michael Eugene, Chief Operating Officer, Orange County (Fla.) Public Schools
Ever wonder why your school district’s projects always seem to get stuck in red tape while other districts sail through? In this session, Michael Eugene, former business manager for Los Angeles Unified School District and current COO of Orange County Public Schools, will share insights that will help operators and directors navigate “the system.” Learn how foodservice programs are measured in the eyes of administrators and the priorities for the school district administration.

10:30 am–11:00 am
Innovation Stations 101
Speakers: Lynn Burke, School Business Development Manager, Campbell Soup Company; Jean Ronnei, Nutrition & Commercial Services Director, Saint Paul (Minn.) Public Schools
This session will explain the new format for CNIC's Innovation Stations (previously known as What’s New For You sessions), and describe how operators can make the most of these visits with industry representatives.

11:15 am–12:15 pm
Innovation Stations
Innovation Stations is an exciting series of 15-minute mini-sessions that will introduce school nutrition professionals to a variety of innovative products and services either in development or recently introduced to the school market. This new and improved “speed dating”-type format allows you to meet with three companies in a single 45-minute time period. Each session provides valuable “face” time between operators and industry presenters, including Q&A opportunities, product demonstrations, food sampling and operator feedback. Don’t miss this opportunity to network, make contacts and glean fresh ideas.

11:15 am–12:15 pm
Industry Information Session 1
Unlock the Puzzle: Understand What Directors Want and Need to Achieve a More Efficient Procurement Process
Speakers: Cindy Hormel, SNS, Director of Food and Nutrition Services; Liberty (Mo.) Public School District; Paul Kelly, Child Nutrition Director, Hopewell (Va.) City Public Schools; Leo Lesh, SNS, Executive Director, Denver (Colo.) Public Schools
Panelists will discuss the operational challenges in the procurement process and what they need from manufacturers, brokers and distributors. Also, learn about the latest tool developed to assist all stakeholders in the school foodservice supply chain..

12:30 pm–2:00 pm
"Meet and Greet" Progressive Lunch & Dine Around
This is a unique opportunity for school nutrition professionals and industry representatives to join in on an innovative, facilitated discussion examining the critical issues impacting the K-12 school nutrition segment. Be prepared to switch tables and examine a different challenge with each dish served!

2:00 pm–3:30 pm
Creating Buzz with Successful Partnerships
Speakers: Mike Daly, President, Daly & DeRoma Group; Tony Geraci, Food Service Director, Baltimore City (Md.) Public Schools; Toni Liquori, President and Founder, Liquori and Associates, LLC
Learn how operators, industry and non-profits have worked together through School Food FOCUS, a national initiative funded by the W.K. Kellogg Foundation. From New York to Los Angeles to Atlanta, FOCUS represents 21 districts nationwide, all working together to transform the foods served to children. Discover how to start your own mega-garden and watch a video of an “Extreme Cafeteria Makeover” at a Minnesota school to gain tips on maximizing the visibility of your district’s school nutrition operation.

3:45 pm–4:45 pm
Innovation Stations
See above description.

3:45 pm–4:45 pm
Industry Information Session 2
Working with Your Distributors to Trim the Fat in School Foodservice Procurement
Speakers: Moira Fulton, School Bid Department Director, Sysco Food Service of Dallas; Craig Keppen, Zone Account Development Manager, US Foodservice; Mark Morrison, Segment Manager Education, Gordon Food Service
Panelists will discuss supply chain challenges and suggest ways in which all stakeholders can reduce excess cost in distribution of products to schools.

6:30 pm–9:30 pm
21st Annual FAME Awards and Dinner
Brought to you by Basic American Foods, Schwan’s Food Service and Tyson Foods

The stars of school nutrition will be shining brightly at the Foodservice Achievement Management Excellence (FAME) Awards ceremony. Several school nutrition professionals will receive awards for their unparalleled leadership, service and spirit.
A reception begins at 6:30 pm in the Champions Ballroom, followed by dinner and the FAME Awards ceremony. End the evening with a dessert party. Look for more details in your onsite conference packet. Make sure the FAME Awards event is on your CNIC agenda, as it’s sure to be an evening to remember. (NOTE: All conference participants, including industry representatives, are invited.)


7:00 am–7:50 am
Breakfast Buffet

7:00 am–5:00 pm

CyberStop Café
Sponsored by Horizon Software International, LLC

8:00 am–10:30 am
New World Expectations: No Hormones, No Preservatives, Go Green and Turn a Few Cartwheels!
Keynote Speaker: Ann Cooper, Nutrition Services Director, Boulder Valley (Colo.) School District and Founder of the Food Family Farming Foundation's Lunch Box Project 
Panel: Jody Houston, SNS, Food Services Director, Corpus Christi (Texas) Independent School District; Barbara Jirka, PhD, SNS, Senior Brand Manager K12, Tyson Foods; Jean Ronnei, Nutrition & Commercial Services Director, Saint Paul (Minn.) Public Schools; Dr. Janey Thornton, SNS, Deputy Under Secretary, USDA/FNCS 
This session is intended to focus on what operators, industry and government regulators are facing in the "New World Expectations" of school nutrition programs. Each presenter will focus on what they are doing with innovative, out-of-the-box and progressive initiatives to enhance school meals. Sometimes sweet, a little salty, but spicy to the end, this session in intended to provide a wonderful opportunity to learn what's going on, where and why! Plus, during the interactive Q&A period, you will have the chance to have your specific questions answered by the expert panel.

10:45 am–11:45 am
Innovation Stations
See above description.

10:45 am–11:45 am
Industry Information Session 3
Working with Your Broker to Cut Costs and Create Efficiencies within the Supply Chain
Speakers: Nancy Dankert, VP of Education Sales, F&S Sales; Candi Jackson, Director of Education Sales, HOPCO Food Service; TJ Lynch, Director of Education Sales, KeyImpact Sales & Systems
Panelists will share the day-to-day challenges of meeting the myriad needs of directors, manufacturers and distributors, while controlling costs. Also, learn about system improvements and tools you can use in your operating environment.

11:45 am–1:15 pm
Networking Lunch
Enjoy lunch and conversation with an industry host and a table full of your school nutrition peers.

1:15 pm–2:45 pm
Creative Strategies for School Foodservice Success
Speaker: Beth Storz, Innovation Process Facilitator, Ideas to Go, Inc.; Susan Wandell, Innovation Process Facilitator, Ideas To Go, Inc.
In this brainstorming exercise lead by Susan Wandell, Innovation Process Facilitator for Ideas to Go, participants will work together to identify the best opportunities to enhance school nutrition operations. Ideas will be generated through a variety of exercises exploring targeted areas, such as: Enhancing the Basics (i.e. how to optimize what is currently being served); Cutting-Edge Menu Items (e.g. ethnic foods); and School Breakfast Programs.

3:00 pm–4:00 pm
Innovation Stations
See above description.

3:00 pm–4:00 pm
Industry Information Session 4
Learning from America’s Giants: Effective Strategies for an Efficient Supply Chain
Speakers: Patrick Davis, VP of Market Sales Development, McCain Foods; Johnny Hughes, VP of Non-Commercial Sales, Tyson Foods; Vince Varjabedian, Food Service Sales Manager, Borden Milk Products
What do chicken, beef, milk and potatoes have in common? Manufacturers representing these foods are focused on enhancing the efficiency of providing foods to America's school children. The panel will identify areas of excess cost and share best practices used in working with major retailers (Walmart), major national quick-service restaurants (McDonald’s), and local school districts to reduce the excess cost in production, procurement and distribution of products. A Q&A period will be included.

4:00 pm–5:00 pm
Purchasing & Operations Strategies to Save Money and Reduce Stress
Speakers: Allison Bradford, SNS, Child Nutrition Programs Director, Anoka-Hennepin School District, Anoka, Minn.; Deborah Owens, Director of Training & Quality Assurance, Dallas (Texas) Independent School District
Making adjustments to your purchasing and operational practices can result in big savings and ultimately less hassle overall. This session will provide information and specific strategies to help you determine the type of changes that can be made within your own program to simplify operations and lower your overall costs.

5:00 pm–6:30 pm
"The 19th Hole" Networking Reception and Volunteer Activity
Jumpstart your networking by joining your colleagues for a fun golf and charity event! School nutrition operators and industry partners will be encouraged to form teams and work together to assemble baskets that will benefit Wolfson Children's Hospital in Jacksonville, Fla. Next, teams will head to miniature putting greens and tee off in a healthy round of fun competition. Light refreshments will be provided. Cosponsored by Domino’s Pizza Smart Slice, Duke Manufacturing, J&J Snack Foods, Kraft Foods, Schwan’s Food Service, SFSPac Food Service Sanitation Systems and Winston Industries


7:00 am–7:50 am
Breakfast Buffet
Cosponsored by General Mills Foodservice, Kellogg’s Food Away From Home, Notables, National Dairy Council and Pinnacle Foods

7:00 am–1:00 pm

CyberStop Café
Sponsored by Horizon Software International, LLC

8:00 am–9:30 am
Indirect Costs & Charge Meals: What’s the Law, What’s the Practice and What to Do About It
Speakers: Mary Kate Harrison, SNS, General Manager of Nutrition Services, Hillsborough County (Fla.) School District; Lynn Hoggard, State Director of Child Nutrition Services, Public Schools of North Carolina; Mary Swift, SNS, Director of Food & Nutrition Services, Albuquerque (N.M.) Public Schools
This session will showcase some specific cases about both of these confusing and controversial issues. You will hear how a large school district addressed the issues of delinquent meal charges and implemented significant policy changes. Across the country, another foodservice director was the focus of a national media firestorm when she tried to rein in meal charge expenses, and she will be on hand to share her experiences. And learn what the Council of Great City Schools has discovered about the median indirect costs of large districts and how these impact meals served.

9:45 am–10:45 am
Innovation Stations
See above description.

9:45 am–10:45 am
Industry Information Session 5
Social Media: A Look at How Companies Are Successfully Using Social Media and How You Can, Too!
Speaker: Chris Miller, SVP Group Managing Director, Draftfcb Chicago
Think social media and sites like Facebook and Twitter are just for teens and tweens? Think again. In fact, more than 50% of Facebook users are over the age of 35 and the largest growing demographic are those 45 years and older! Come venture into the world of social media and explore how businesses are using it to their advantage and how you can, too, with the right tools and techniques.

11:00 am–1:00 pm
Courageous Followers, Courageous Leaders: New Relationships for Changing Times
Keynote Speaker: Ira Chaleff, President and Founder, Executive Coaching & Consulting Associates
Leaders are not the "be all, end all." Followers have a role to play, too. Leaders need to surround themselves not with "yes men," but with professionals who will be genuine partners for organizational success. These partners, or "courageous followers," will provide both support and honest feedback about the leadership's decisions and actions so these can be improved, just as a leader expects improvement from those below. Whether you consider yourself a leader or a follower, come to this session and listen as Ira Chaleff, author of The Courageous Follower: Standing Up To and For Our Leaders, helps you discover new skills that will impact your personal and professional growth.